Frequently Asked Questions

Everything you need to know about shopping with 33mm.

What is the standard shipping timeframe for 33mm orders?

We process orders within 1-2 business days. Standard shipping typically takes 3-5 business days for domestic orders and 7-14 business days for international shipping.

How can I ensure I select the correct size?

Each product page features a detailed '33mm Size Guide' with specific measurements. We recommend measuring a similar garment you own to compare against our dimensions for the perfect fit.

What is your return and exchange policy?

We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please visit our Returns Portal to start a request and receive a prepaid shipping label.

What payment methods do you accept?

33mm accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.

Are your garments ethically manufactured?

Yes, quality and ethics are at the core of 33mm. We partner only with certified factories that ensure fair wages, safe working conditions, and sustainable production practices.

Can I modify or cancel my order after it has been placed?

To ensure fast delivery, we begin processing orders immediately. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat.